Privacy Policy

FoodsUp Inc. (FoodsUp) is dedicated to protecting Your personal information and informing You about how We use it. This Privacy Policy applies to transactions and activities and data gathered through the FoodsUp Platform. Please review this privacy policy periodically as We may revise it without notice. This privacy policy was last revised on September 5th, 2016. Each time You use the FoodsUp Platform or provide Us with information, by doing so You are accepting the practices described in this privacy policy at that time.

In order to operate the FoodsUp Platform and to provide You with information about products or services that may be of interest to You, We may collect “personal information” (i.e. information that could be used to contact You directly (without using the FoodsUp Platform) such as full name, postal address, phone number, credit/debit card information, or email address) or “demographic information” (i.e. information that You submit, or that We collect, that is not personal information; this may include, but is not limited to, zip code / postal code, hometown, gender, username, age/birth date, browsing history information, searching history information, and registration history information). We will also collect the contact information of Your friends, if You choose to connect Your contacts and address book information with FoodsUp and Your login credentials to Your social network accounts, such as Facebook, if You choose to connect those accounts with your FoodsUp account. You represent and warrant that You have the authority to provide Us with any such contact information. Demographic information is divided into two categories:

We use Your email address and Your other personal information to help Us efficiently operate the FoodsUp Platform, to contact You in connection with Your transactions and other activities on the FoodsUp Platform (including, but not limited to, confirmation emails, or important news that could affect Your relationship with FoodsUp), to forward trip information to You from other Users, to forward trip information from You to other Users, and to contact You and others to suggest potential matches. We use Your contact information to find and connect with Your friends (when instructed by You). These types of communications are known as “Operational Communications.” In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers.

To operate the FoodsUp Platform, including processing Your transactions and supporting Your activities on the FoodsUp Platform, We may share Your personal information with Our agents, representatives, contractors and service providers so they can provide Us with support services such as email origination, receipt or support services, customer relationship management services, and order fulfillment. We require these entities not to use Your information for any other purpose.

By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the FoodsUp Platform, or electing to receive communications (such as emails or material by mail) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by third parties on the FoodsUp Platform, You consent to Our providing Your personal information to those third parties. Those third parties may use Your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding Your preferences for the use of Your personal information by them. Additionally, You agree that We may use and disclose all such information so submitted to such third parties in the same manner in which We are entitled to use and disclose any other information You submit to Us.

Any third party with whom We are allowed to share Your personal information is authorized to use Your personal information in accordance with Our contractual arrangements with such third parties and in accordance with their own privacy policies, over which We have no control, and You agree that We are not responsible or liable for any of their actions or omissions. Those who contact You will need to be instructed directly by You regarding Your preferences for the use of Your personal information by them.

Location data (riders and drivers). The FoodsUp Application collects precise or approximate location data from the rider’s and driver’s mobile device, when enabled to do so. FoodsUp collects this data from the time a user logs into the application, to when a ride is request, accepted, started and finished. FoodsUp uses this data to enhance the experience and use of the app, to improve real-time driver tracking, improve pick-ups and drop-offs and to detect and prevent fraudulent activities. FoodsUp collects the driver location data, and associates each driver’s data collected to a trip the corresponding rider to help customer support, produce receipts and ride history for the customers.

We may review all demographic Data. We may use public information to enable other users to search Your profile, to determine whether Your trip details fit other user’s requirements, and to communicate with You. We may use demographic information to tailor the FoodsUp Platform and communications to Your interests. We may also share demographic information with advertisers on an anonymous and aggregated basis (i.e., without telling the advertisers Your identity). One of the reasons We may do this is to increase the likelihood that Our advertisers’ goods and services will appeal to You as a user of the FoodsUp Platform. Our sharing of demographic information with advertisers is anonymous (i.e., We do not tell advertisers which particular FoodsUp Users are members of which demographic groups), subject to the rest of this privacy policy. When You respond to an advertisement, however, We ask You to remember that if that ad that is targeted to a demographic group and You decide to give the advertiser Your personal information, then the advertiser may be able to identify You as being a member of that demographic group.

FoodsUp provides You with the ability to access and edit Your personal information. To update Your personal info, click Settings in the FoodsUp menu. There You can view, update and correct Your account information.

So that We can protect the integrity of sensitive data, there are certain pieces of information, such as Your age, that You cannot alter Yourself.

Our databases automatically update any personal information You edit in Your profile, or that You request We edit. Information transmitted through boards, chats, polls or through any other means remain in Our databases and become the property of FoodsUp upon submission. Keep this in mind if You decide to communicate personal information through any of these applications.

To preserve the integrity of Our databases, standard procedure calls for Us to retain information submitted by members for an indefinite length of time. FoodsUp understands Your submissions as consent to store all Your information in one place for this indefinite length of time, if We so wish. If required by law, as is the case to comply with the Children’s Online Privacy Protection Act (COPPA), We will nullify member information by erasing it from Our database. We will also respond to written member requests to nullify account information. Also, by using the FoodsUp Platform, You do hereby represent and warrant that You understand and agree that all information submitted by You through the FoodsUp Platform or otherwise to FoodsUp becomes the property of FoodsUp and may be used in the sole discretion of FoodsUp in accordance with this Privacy Policy and the Terms of Use.

FoodsUp provides Users the opportunity to opt-out of receiving future communications from Us and Our partners at the point when communications such as email, SMS messages and other forms of communication are received. FoodsUp gives Users the option to remove their information from Our database, to not receive future communications or to no longer receive Our service.

Your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy. We may also disclose personal information when We determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of FoodsUp or other visitors to the FoodsUp Platform. We also may disclose Your personal information to Our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom We are under common corporate control. Whenever personal information is disclosed under this paragraph, We may also disclose Your demographic information along with it, on a non-anonymous basis. All of Our parent, subsidiary and affiliated legal entities and businesses that receive Your personal information or non-anonymous demographic information from Us will comply with the terms of this privacy policy with respect to their use and disclosure of such information.

Your FoodsUp Profile is password-protected so that only You and authorized FoodsUp employees have access to Your account information. If You have registered for FoodsUp using Facebook Connect, then Your login and password shall be the same as Your Facebook login and password. In order to maintain this protection, do not give Your password to anyone. FoodsUp staff will never proactively reach out to You and ask for any personal account information, including Your password. If You share a computer, You should sign out of Your FoodsUp account and close the browser window before someone else logs on. This will help protect Your information entered on public terminals from disclosure to third parties.

FoodsUp makes every effort to ensure that Your information is secure on its system. FoodsUp has staff dedicated to maintaining Our privacy policy as set forth herein and other privacy initiatives, periodically reviewing Web security and making sure that every FoodsUp employee is aware of Our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, FoodsUp cannot guarantee the security of any information You transmit to Us, and You do so at Your own risk. If You have any further questions on this issue, refer to FoodsUp Terms of Use. FoodsUp expressly disclaims any liability that may arise should any other individuals obtain the information You submit to the FoodsUp Platform.

FoodsUp has security measures in place to protect against the loss, misuse and alteration of the information under Our control. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which You reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in Your country or jurisdiction.

The FoodsUp Platform may contain links to other web sites. We are of course not responsible for the privacy practices of other web sites. We encourage Our Users to be aware when they leave the FoodsUp Platform to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by the FoodsUp Platform.

To enhance your experience on the FoodsUp web properties, many of our web pages use “cookies”. Cookies are small text files that we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us by, for example, registering at one of our sites. Once you choose to provide a web page with personal information, this information may be linked to the data stored in the cookie. A cookie is like an identification card. It is unique to your computer and can only be read by the server that gave it to you.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalise your experience on our web pages (e.g. to recognise you by name when you return to our site). We also may use cookies to offer you products and services.

Cookies save you time as they help us to remember who you are. Cookies help us to be more efficient. We can learn about what content is important to you and what is not.

Please be aware that if you do not configure your browser you will accept cookies provided by this website.

How to see cookies that you have accepted. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website’s server.

We may also use small pieces of software code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising matrix, such as counting page views, promotion views, or advertising responses. A web beacon is an electronic image, called a single-pixel or clear GIF. Web beacons can recognise certain types of information on users computer, such as a user’s Cookie number, time and date of a page view, and description of the page where the web beacon is placed. You may render some web beacons unusable if you choose to reject their associated cookies. These web beacons may only be used to deliver cookies that conform with our Cookie Policy.

If at any point We decide to use particular personally identifiable information in a manner materially different from that stated at the time it was collected, We will notify Users by way of an email or by providing 30 days notice on the FoodsUp Platform. We also encourage You to review this privacy policy periodically. By using the FoodsUp Platform, You do hereby represent and warrant that You have read, understand and agree to all terms of Agreement. Each time You use the FoodsUp Platform, You agree to all terms set forth in this Agreement and any other policies published by FoodsUp on the FoodsUp Platform. Please note that We will continue to have the right to change Our privacy policy and practices, and how We use Your personally identifiable information, without notice, as described in herein, provided that such changes shall only apply to information gathered on or after the date of the change.

If at any point If You have any questions about this privacy policy, the practices of FoodsUp, or Your dealings with FoodsUp, You may contact Us at https://orders.foodsup.com/contact-us